Shipping & Returns

HELLO FRIENDS & TRAVELERS!

 

SHIPPING WILL BE CALCULATED UPON CHECK OUT

 

RETURN POLICY

ANY ITEMS PURCHASED ONLINE MAY BE MAILED BACK TO OUR WAREHOUSE FOR A FULL REFUND WITHIN 30 DAYS OF ORIGINAL PURCHASE. ITEMS MUST BE UNWASHED + UNWORN, WITH THE TAGS ATTACHED. REFUNDS WILL BE MADE IN THE FORM OF THE ORIGINAL PAYMENT. 

IF YOU WOULD LIKE A DIFFERENT SIZE OR COLOR, PLEASE RETURN YOUR PURCHASED ITEM FOR A REFUND AND PLACE A NEW ORDER ONLINE.

CUSTOMERS CAN SHIP THE ITEM(S) BACK TO OUR WAREHOUSE AT THE ADDRESS BELOW, AT YOUR EXPENSE. ONCE WE RECEIVE YOUR PACKAGE, WE WILL PROMPTLY ISSUE A REFUND IN ACCORDANCE WITH OUR POLICY.

IF YOU DO NOT HAVE THE PACKING SLIP, PLEASE INCLUDE THE FOLLOWING INFORMATION WITH YOUR RETURN:

YOUR NAME AND BILLING ADDRESS.
THE NAME, ADDRESS AND ZIP CODE OF THE PERSON WHO PLACED THE ORDER, IF IT WAS A GIFT.

THE ORIGINAL PURCHASE PRICE AND APPROXIMATE DATE OF THE PURCHASE
THE ITEM NUMBER OF THE MERCHANDISE, IF AVAILABLE



RETURN ADDRESS:


GENUINE PRODUCTS GROUP

C/O ASH FRANCOMB

2270 Camino Vida Roble

Carlsbad, California

92011

Contact (760) 804-8046

 

 

ASH FRANCOMB
OUR GUARANTEE
WE GUARANTEE OUR MERCHANDISE TO BE FREE OF MANUFACTURING DEFECTS AND WILL ACCEPT ANY DEFECTIVE ITEM PURCHASED FROM OUR ONLINE SHOP FOR REFUND OR EXCHANGE. FOR THE RETURN OF DAMAGED OR DEFECTIVE ITEMS, PLEASE EMAIL US AT INFO@ASHFRANCOMB.COM